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Privacy policy

At Simply Made Marketing we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website ‘simplymademarketing.co.uk’, including any other media form, media channel, mobile website, or mobile application related or connected to Simply Made Marketing. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not provide us with your information or accept our site cookies.

Types of information collected

We may collect information about you in a variety of ways. The information we may collect on the site includes:

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  • Personal Data - This includes personally identifiable information, such as your name, shipping address, email address and telephone number. As well as demographic information such as; your age, gender, hometown and interests, that you voluntarily give to us when you opt to communicate with Simply Made Marketing, or when you choose to participate in various activities related to the site, such as online chat and message boards.

  • Derivative Data - Information our servers automatically collect when you access the site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the site.

  • Financial Data - Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the site.

  • Social Network Data - User information from social networking sites such as Facebook, TikTok, LinkedIn and Instagram, including your name, your social network username, location, gender, birth date, email address, profile picture, and public data for contacts, if you connect your account to such social networks.

How your information is used

Having accurate information about you permits us to provide you with a smooth, efficient and customised experience. Specifically, we may use information collected about you via various methods to:

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  • Create and manage your account(s).

  • Process your transactions and send you related information, including purchase confirmations and invoices.

  • Manage your orders and deliver the products and services you request.

  • Improve our website to better serve you.

  • Understand and analyse how you use our website and what products and services are most relevant to you.

  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website as well as use for marketing and promotional purposes.

  • Find and prevent fraud.

Disclosure of your information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

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  • By Law or to Protect Rights - If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

  • Third-Party Service Providers - We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

  • Marketing Communications - With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.

  • Business Transfers - We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Keeping your information secure

We use administrative, technical and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Your data protection rights

Under the General Data Protection Regulation (GDPR), you have the following rights:

 

  • The right to access – You have the right to request copies of your personal data.

  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

 

If you make a request, we have one calendar month to respond to you. If you would like to exercise any of these rights, please contact us by emailing emily@simplymademarketing.co.uk.

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